Contact us
Need help or want to speak with our team? Use the official support channel.
Português: Leia esta página em português.
How can we help?
Contact us to ask a question, report an issue, or request guidance about Growth Station, GS Engage, Prospct.AI, or Station AI.
What to include in your message
To help us investigate efficiently and reduce back-and-forth, include the following details when applicable:
- your name and company name;
- the product, module, or screen where you need help;
- what you expected to happen;
- what actually happened, including any error message;
- the steps required to reproduce the behavior;
- the date, time, and time zone of the occurrence;
- relevant screenshots or identifiers, with sensitive portions masked.
Protect sensitive information
Never send passwords, authentication codes, session cookies, API keys, tokens, or personal data that is not necessary for support.
Before contacting us
If you are investigating a technical issue, the Portuguese knowledge base includes guided troubleshooting and ticket preparation resources:
Investigate VoIP, email, WhatsApp Business, and CRM issues through a safe sequence of checks.
Support ticketsLearn how to prepare, submit, and track a request through the platform.
To speak directly with our team, email support@growthedge.com.br.
Your feedback matters
Did this guide answer your question?
It only takes a few seconds and helps us keep the knowledge base useful.